FAQs
FAQs - SHINOBI DJ App
Q: How do I import audio sounds via iTunes/Music into the SHINOBI DJ app?
A: To import your own audio tracks or samples via iTunes/Music into the SHINOBI DJ app, please sync them via Music (iTunes). Once synced, the audio files will appear in the app’s “ABC TRACKS” section.
FAQs - SHINOBI FADER M
Q: How can I confirm that SHINOBI FADER M is connected?
A: The fader area (transformer button area) of the SHINOBI DJ app will clear.
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Q: Why is the fader not responsive after idle?
A: The fader has entered sleep mode. Move the knob to reactivate the fader.
FAQs - SHINOBI FADER T
Q: Why is the fader exhibit suboptimal responsiveness?
A:
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This could be attributed to a low-conductivity surface on which your smartphone is placed. This issue can be resolved by placing your smartphone on a conductive surface or charging it continuously.
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We highly recommend utilising a complete, official Apple screen (iOS App) for your smartphone for optimal performance.
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Place the fader slightly lower (away from the top corner) to avoid activating the notification centre.
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The fader knob has to be in touch with your fingers while playing (do not snap or throw the knob).
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The fader has to be removed and re-calibrated once you have moved or changed its location.
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Make sure all the suction cups are attached firmly to the touchscreen.
Q: Why does the fader still exhibit suboptimal responsiveness even when placed on a conductive surface or charging?
A: In cases where the fader does not respond well, the screen may be obstructed by a protective or glass film. For optimal performance, we recommend placing the fader directly on the screen.
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Q: Why is there a decline in responsiveness while using the fader?
A: Prolonged use of the fader may lead to decreased responsiveness over time. To address this, we recommend removing the fader from the screen and reinstalling it for optimal responsiveness.
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Q: What should I do if the suction cups lose their grip?
A: To maintain optimal suction cup power, use a damp cloth to clean the dust and oil from the suction cups and the smartphone screen.